E-scooter from $280.99
Hiboy 12-Month Warranty
All Hiboy products are covered under our manufacturer's 1-year all-inclusive warranty for the original owner against all manufacturing defects (The warranty period of accessories is separately stipulated).
For most of the parts, it is 12-month warranty. For some components like the motor and battery, it is 6-month warranty.
Warranty Target Audience
Hiboy provide 6-Month prorated warranty for batteries.
This Limited Warranty does not cover
All claims to this warranty must be made through Hiboy. and submitted to firstname.lastname@example.org. Proofs of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at email@example.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Hiboy within 1 years (The accessories is 6-months) of initial purchase.
Hiboy will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.
Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact firstname.lastname@example.org and provide us with photo or video proof.
NOTICE: we will not accept Shipping Damage Claims later than 7 days from receipt of products.
For repair services, Hiboy will only provide free replacement parts.
All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.
Limitation of Damages
Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.