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Hiboy 12-Month Warranty
Warranty Target Audience
Batteries
This Limited Warranty does not cover
Claims Process
All claims to this warranty must be made through Hiboy. and submitted to us.support@hiboy.com. Proofs of purchase and photos or videos of the damaged product are required with any warranty request. Before making a warranty claim, we suggest that you contact us at us.support@hiboy.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Hiboy within 1 years of initial purchase.
Hiboy will not replace any part without first seeing photos or video of the damaged product. Customers need to provide us with evidence by email.
Orders Beyond the One-Year Warranty Period
If you have purchased extend's extended warranty service, please contact extend (https://extend.com/) to get the warranty service. If you haven't purchased extend, you can contact us to provide you with suggestions to solve the problem, and the required accessories will be purchased by the customer at his own expense.
Shipping Damage Claims
In rare instances, the item received may be damaged during transportation. If shipping damage occurs, please contact us.support@hiboy.com and provide us with photo or video proof.
we will not accept Shipping Damage Claims later than 7 days from receipt of products.
Repair Service
For repair services, Hiboy will only provide free replacement parts.
All free accessories will not participate in the replacement or compensation if they cause scratches during transportation.
Limitation of Damages
Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.